Off-Site Integration
Provision of a dedicated off-site team based at the sourcing hub in the Philippines, overseeing all recruitment activities, as the client had yet to establish a physical office.
Success Story
Setting Up a Global Engineering Hub in Malaysia
BACKGROUND
In May 2023, our client was exploring three locations (Malaysia, Philippines, and India) to set up a hub that would handle Engineering, Procurement, Construction, and Installation (EPCI) projects for floating offshore solutions. Being new to these locations, they required support from a staffing provider to understand the local talent landscape, local labour laws, and challenges in setting up and hiring.
We began working with the client in June 2024 when they approached us for these insights. We provided them with comprehensive data on the talent pool, local labour regulations, and ideal locations. Subsequently, they returned, requesting an RPO (Recruitment Process Outsourcing) proposal, and we were selected for the project. The client is planning to open a new office in Kuala Lumpur, Malaysia, by early 2025, which will create over 200 new roles in engineering and corporate support.
THE CHALLENGE
As the client had no local presence and lacked knowledge of the local talent landscape, it made filling 200 positions a significant challenge. They had no established network or mapped-out local talent pool, nor had they implemented a career portal or recruitment system. Additionally, they had no structured local talent acquisition team in place, despite needing to hire 190 people by January 2025.
Given these circumstances, they required the support of a local partner with established talent networks.
THE SOLUTION
To address this challenge, we provided a comprehensive RPO solution:
Recruitment Process Development
Development of a recruitment process flow that integrates seamlessly with the client’s internal processes and ATS system. We deployed four dedicated recruiters, along with one coordinator, (3 in Malaysia and 2 in the Philippines) supported by the Philippines Sourcing Hub, which included four additional dedicated researchers.
Talent Mapping
Comprehensive market mapping of the talent landscape for over 160 different roles, covering key engineering disciplines such as Mechanical, Offshore Structure, Electrical, Piping, Instrumentation, Process, and more. Additionally, non-technical roles were covered in areas like Contracts, Procurement, Digital & Analytics, Finance, and HR.
Full-Cycle Support
Management of the entire recruitment lifecycle, including online marketing, recruitment processes, and onboarding. LinkedIn ads and posts were created to direct candidates to the client’s internal Applicant Tracking System, to which we had access. This also supported local employer branding efforts.
Swift Interview Process
Interviewing process began in mid-May with an average of 25 interviews and 70 CVs shared a week.
HR Support Services
As the client had not setup their local office with HR and Payroll functions, we also facilitated the on-boarding, payroll and HR management of all candidates.
Project RPO
RESULTS
All hired individuals were successfully onboarded, with the assignment support team managing the entire process. Over six months, our recruitment team issued over 130 offers, with the 43 most critical hires tackled first and onboarded in full compliance with NES Advantage's standards. As part of our remit, we successfully recruited a significant number of staff for our client, and our effective handling of this challenge has led to continued collaboration on additional projects. We are now supporting them across various service lines.
