HRSS Specialist - GRM

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Job Title – HRSS Specialist - GRM
Locations – Kuala Lumpur
Role Type - NES Contractor
Contract Duration - 6 to 12 Months (as per business need)

 
Role Summary:
As HR Shared Services Specialist, you will work within the HR Shared Services – Global Records Management team reporting to the HRSS Global Records Management lead. You will partner not only with a multi-cultural team but with other functions such as Preboarding, Payroll, Digital HR, Learning Admin, Audit & Compliance and HR Partners.

Essential Responsibilities: 

• Answering queries and requests on global processes - with a focus on Baker Hughes learning systems and records management processes; by referring to company policies and standard operating procedures.
• Driving increased productivity and compliance through process improvements, standardization, and simplification within assigned area(s).
• Maintaining high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and Baker Hughes policy requirements and employee experience.
• Developing effective relationships with stakeholders through strong interpersonal skills and proactive communication.
• Support Data Integrity initiatives in Workday and other HR systems as applicable.

Qualifications/Requirements:
 

• 1-2 years of experience in a HR support or an administrative or client services role.
• Graduate Diploma or Bachelor’s Degree in Human Resources or Social Sciences background.
• Customer focused with the ability to provide remote HR support via a Global HRSS Center.

• Excellent written, verbal communication and strong inter-personal skills.

Desired Characteristics:

• Great analytics, business, and financial acumen with the ability to analyze complex data, draw conclusions and offer recommendations.
• Ability to handle sensitive situations and maintain a high level of confidentiality.
• Familiarity with customer service environment and ability to meet identified targets, KPIs and SLA.
• Experience using systems and tools such as Microsoft office package, Workday, Service Now, Signature administrator systems and document management systems.

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.