Sr Staff Technical Product Manager (ServiceNow Portal UI/UX Developer)

Job Title: Sr Staff Technical Product Manager (ServiceNow Portal UI/UX Developer)
Location: Bangalore (Remote)
Rotation / Work Schedule: 5 Days / Week & 8 Hours / Day, 2 hours overlap with NAM
Role-based (Office, Onshore, Offshore or Workshop): Remote
Contract Duration: 4 months (may vary as per need)
Salary can be discussed

We are seeking a ServiceNow Portal UI/UX Developer with expertise in user experience design and front-end development on the ServiceNow platform. The ideal candidate will design, develop, and enhance intuitive, responsive, and user-friendly experiences across Employee Centre, Employee Service Portal, and Service Portal.
You will work closely with business stakeholders, architects, and developers to create engaging employee self-service experiences while leveraging ServiceNow's portal capabilities and UI best practices.

Essential Responsibilities:-

• Design and develop user-friendly ServiceNow portal experiences.
• Create wireframes, mockups, prototypes, and user journey maps.
• Develop and customize ServiceNow portal pages, widgets, themes, and branding.
• Enhance Employee Centre and self-service experiences through modern UI/UX practices.
• Gather requirements and translate business needs into effective portal solutions.
• Ensure responsive design, accessibility, and usability standards are met.
• Collaborate with developers and architects to implement scalable solutions.
• Conduct usability reviews and recommend continuous improvements.
• Support portal-related enhancements, testing, deployment, and documentation.
• Stay current with ServiceNow platform capabilities and UI/UX trends.

 
Essential Requirements of the role (Experience / Skills / Competencies):-

• Years of experience: 3+ years of experience in UI/UX Design and Front-End Development & 2+ years of experience working with ServiceNow portals.
• Field of experience: ServiceNow UI/UX & Front-End Skills
• Technical Skills: ServiceNow Portal, Employee Centre, Service Portal, UI Builder, Portal Widgets, UI/UX Design, Figma, AngularJS, HTML, CSS, JavaScript, Responsive Design, Accessibility, User Journey Mapping, Wireframing, Prototyping etc.
• Soft Skills: Strong communication and stakeholder management skills, Excellent analytical and problem-solving abilities, Ability to influence design decisions and work effectively in cross-functional teams.
• Tools or Software (Required / Preferred): ServiceNow UI/UX
• Education Qualifications: Have a Bachelor's Degree from an accredited university or college (or a high school diploma / GED)
• Industry Background or Experience (Required / Preferred): Have at least 3+ years’ experience in UI/UX Design, Front-End Development & ServiceNow portals.
• Target Companies: Any
• Off-limits Companies: NA
• Required Accreditations / Qualifications / Certification / Licenses, including Driving License: Certified ServiceNow Administrator (CSA)

 
Desirable attributes of the worker (Experience / Skills / Competencies):-

• Experience creating employee-facing self-service portals.
• Strong portfolio demonstrating UI/UX and ServiceNow portal implementations.
• Understanding of HR, ITSM, or Enterprise Service Management processes.
• Experience working in Agile environments.

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.