Sr Staff Technical Product Manager

Job Title: Sr Staff Technical Product Manager
Location: Bangalore
Contract Duration: 2 Months with 1 month possible extension as per need
Role Type : (Remote) NES Contractor

Role Summary:-

Seeking a strong Senior Technical Lead with hands-on experience in ServiceNow implementation. You will help set direction in the design of applications and functions within the HRSD modules and platform to ensure objectives are met and results delivered. You will use your knowledge and experience of HR operations and the ServiceNow HR Service Delivery (HRSD) platform to optimize our HR operations and help drive business results by developing technical solutions on the ServiceNow platform. You live and breathe ServiceNow.

Essential Responsibilities:-

• Develop detailed implementation plans for deploying the HR Service Delivery product, including establishing key milestones and high-level architecture
• Drive the HRSD Solutioning by designing and bringing the state-of-the-art HRSD Product.
• Advise the business and technical teams on Best Practices for ServiceNow.
• Lead the enhancement phases to deliver ServiceNow's advanced features.
• Establishing/validating user journeys and create user stories to support the design and configuration of the Employee Service Portal, Knowledge Management, and Case Management capabilities.
• Lead the discovery, design, build, test, and deployment activities
• Leverage your SN HRSD Experience to identify requirement gaps and technical debt and mitigate accordingly.
• Work with a team of both functional and technical stakeholders through requirements gathering and sprint design sessions for the ServiceNow HRSD applications
• Oversee ServiceNow scripting and security best practices

Essential Requirements of the role (Experience / Skills / Competencies):-

• Years of experience: 3+ years
• Field of experience: ServiceNow HRSD
• Technical Skills: ServiceNow Logic and Scripts, HR Case Record Producers, Virtual Agent Conversations, Portal Widgets, REST Integrations, Flow Designer Flows, Case, HR Services, Knowledge, EDM, Employee Relations, Lifecycle events, Notifications, Surveys, Reports and Dashboards, etc.
• Soft Skills: Have Strong oral & written communication skills, strong interpersonal and leadership skills & ability to influence others and lead small teams.
• Tools or Software (Required / Preferred): ServiceNow HRSD
• Education Qualifications: Have a Bachelor's Degree from an accredited university or college (or a high school diploma / GED)
• Industry Background or Experience (Required / Preferred): Have at least 3+ years of experience in Human Resources. Minimum of 3 additional years of experience in HR Technology.
• Target Companies: Any
• Off-limits Companies: NA
• Required Accreditations / Qualifications / Certification / Licenses, including Driving License: Certified ServiceNow Administrator (CSA)

Desirable attributes of the worker (Experience / Skills / Competencies):-

• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Ability to influence others and lead small teams.
• Lead initiatives of moderate scope and impact.
• Ability to coordinate several projects simultaneously.
• Effective problem identification and solution skills.
• Proven analytical and organizational ability.

Other Requirements:-

• National or Expat: No preference
• Rotation / Work Schedule: 5 Days / Week & 8 Hours / Day, 2 hours overlap with NAM

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.